Labs are under enormous pressure to both protect and grow revenue, all while facing staffing shortages, supply chain issues and demands to reduce costs. Being able to work efficiently, deliver superior service and track performance is of the utmost importance.
However, many labs lack the technology and infrastructure to automate workflows, collaborate effectively, access critical customer information and measure lab performance. With data and processes scattered across a variety of disconnected systems and spreadsheets, valuable resources are wasted and provider relationships are put at risk.
